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It usually takes a maximum of one working day (24h) for our Payments Department to process your withdrawal and confirm it. All bank pay-out requests are usually handled through an ordinary bank transfer and payments are forwarded to banks up to 3 times a day during business hours. It will take up to 3 banking days to receive your funds.
The minimum amount that can be withdrawn through a bank transfer is €10.
Please note that you are only allowed to make a withdrawal request to your own bank account.
It usually takes a maximum of one working day (24h) for our Payments Department to process your withdrawal and confirm it.
Our payment routines for international payments are aligned with SEPA (Single Euro Payments Area), which is an initiative to standardise Euro transactions across 34 markets in Europe. By making bank transfer payments work to a common set of rules, the Single European Payments Area aims to make payments within the EU easier and more efficient.
When making a withdrawal in Euro (or in a currency which is not a local currency for the destination country), you will need to provide specific bank account information for Euro transfers within SEPA: SWIFT/BIC code of your bank and your personal IBAN (International Bank Account Number). This information can usually be found on your bank statement or on simple request with your bank, which can provide you with that information.
Please note that some payment options may not be available in your country.